Hive Transactions™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at www.hivetransactions.com or work with us as a client. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you fill out a form, inquire about our services, submit a transaction, or make a purchase, we may collect:

Full name and email address

Phone number

Payment information (processed securely through our payment provider)

Real estate transaction details, including property information, contract dates, parties involved, and related documents

Information submitted when purchasing digital products, courses, or marketing services

Information Collected Automatically

When you visit our website, we automatically collect certain technical data, including:

Browser type and device information

Pages viewed and time spent on the site

Referring URLs

IP address and general location data

This data is collected via cookies and similar tracking technologies. You may adjust your browser settings to refuse cookies, though some parts of the site may not function properly as a result.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and onboard new clients

Coordinate and manage your real estate transactions

Process payments and fulfill purchases of services, digital products, and courses

Deliver purchased digital downloads, course content, or marketing services

Send transactional updates and communications related to your file or order

Send marketing emails, newsletters, and promotional content (you may opt out at any time)

Improve our website and understand how visitors interact with our content

Comply with legal obligations

3. Third-Party Tools and Services

Our website is built on the IVOREY platform (ivorey.io), which operates on Go High Level (GHL) infrastructure. By using our website or submitting any form, your information may be processed through both IVOREY and GHL. We also use additional third-party tools to run and grow our business. Each platform has its own privacy policy governing the use of your data:

IVOREY (ivorey.io) - Our website platform, built on Go High Level infrastructure. IVOREY powers our website pages, forms, and client-facing experience.

Go High Level (GHL) - The underlying platform powering IVOREY, which manages our CRM, automations, email and SMS communications, invoicing, and client pipelines.

A-Frame Software (aframesoftware.com) - Our transaction management platform, used to store, organize, and manage real estate transaction files, documents, and client data throughout the coordination process.

Zapier - Used to automate data flow and connect information between our business tools and platforms. Data submitted through our forms or systems may pass through Zapier as part of our internal workflows.

Google Analytics - Used to analyze website traffic and understand how visitors interact with our site.

Facebook Pixel - Used to measure advertising performance and enable retargeting for our marketing campaigns.

Email Marketing Platform - Used to send newsletters, promotional content, and follow-up sequences to contacts who have opted in.

SMS and Text Message Communications

We may send SMS or text message communications through Go High Level via the IVOREY platform. These messages may include transaction updates, appointment reminders, follow-up communications, or marketing messages related to our services and products. By providing your phone number and submitting any form on our website, you consent to receive automated and manually dialed text messages from Hive Transactions™. Consent is not a condition of purchase or service. Message and data rates may apply. Message frequency will vary. You may opt out at any time by replying STOP to any text message you receive from us. Reply HELP for help or contact us directly. We do not sell your personal information to third parties. We only share data with the platforms listed above as necessary to operate our business and provide our services.

4. Real Estate Transaction Data

As a transaction coordination company, we handle sensitive real estate information on behalf of agents, teams, and brokerages. This includes contract details, buyer and seller information, property data, and related documents.

This information is used solely to coordinate and manage your transactions. It is not shared with outside parties except as required to complete your transaction (such as with title companies, lenders, or other parties directly involved in the deal) or as required by law. We take reasonable administrative, technical, and physical safeguards to protect transaction data from unauthorized access, disclosure, or misuse.

5. Digital Products, Courses, and Marketing Services

Hive Transactions™ offers transaction coordination services, digital downloads, online courses, and marketing services for real estate professionals. When you purchase any product or service from us, we collect the information necessary to fulfill your order and deliver your purchase.

Payment Processing

Payments for our products and services may be processed through Go High Level (GHL) or a third-party payment processor, depending on the product. We do not store your full payment card details on our servers. Payment information is handled securely by our payment provider, subject to their own privacy and security policies.

Digital Downloads and Courses

When you purchase a digital product or course, we collect your name, email address, and payment information to process your order and deliver access to your purchase. Your contact information may also be used to send related updates, resources, or promotional content. You may opt out of marketing communications at any time.

Marketing Services

If you engage Hive Transactions™ for marketing services, we may collect additional business information necessary to fulfill your project. This may include details about your real estate business, brand assets, target audience, and campaign goals. This information is used solely to deliver the services you have purchased and is not shared with third parties outside of the tools required to complete your project.

6. Marketing Communications

If you submit an inquiry, contact form, or make a purchase on our website, you may receive follow-up emails related to our services and products. By submitting your information, you agree to receive these communications.

You can opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly. Opting out of marketing emails does not affect transactional communications related to your active file or order.

7. Cookies

Our website uses cookies to enhance your experience and collect analytics data. Cookies are small files stored on your device that help us understand how visitors use our site.

We use cookies for:

Analytics (Google Analytics)

Ad tracking and retargeting (Facebook Pixel)

Website functionality (IVOREY / Go High Level)

You can disable cookies in your browser settings at any time. Note that doing so may affect how certain features of the site function.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. Purchase records for digital products and courses may be retained as needed for tax, legal, and fulfillment purposes.

Transaction Data

Hive Transactions™ provides coordination services on behalf of licensed real estate agents, teams, and brokerages. The agents and brokerages we work with are responsible for maintaining their own transaction records in compliance with applicable state licensing laws and brokerage requirements. Hive Transactions™ does not serve as the agent of record and is not responsible for long-term storage or retention of transaction files on behalf of agents or their clients.

Transaction data handled through our coordination process is retained only as long as necessary to complete the transaction and fulfill our service obligations. Agents are encouraged to ensure their own record-keeping practices meet the requirements of their brokerage and applicable Colorado and Florida real estate regulations.

9. Refunds and Purchases

All purchases of services, digital products, and courses are subject to our refund policy. By completing a purchase on our website, you agree to the terms outlined at the time of purchase. Please review our refund policy before completing any transaction. If you have questions about a purchase or refund, please contact us directly.

10. Third-Party Links

Our website may contain links to third-party websites, including resources, tools, or partner sites relevant to real estate professionals. These links are provided for convenience only. Hive Transactions™ is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policy of any site you visit through a link on our website.

11. California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your personal information.

Hive Transactions™ does not sell personal information. To exercise any of your rights under the CCPA, please contact us using the information in the Contact Us section below. We will respond to verified requests within the timeframe required by law.

12. Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to legal obligations

Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

13. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Hive Transactions™

www.hivetransactions.com

[email protected]

Serving agents, teams, and brokerages across Colorado and Florida.